Privacy policy
Ethereal London by PJ Media Agency ("we", "us" or "our") values your privacy and is committed to protecting your personal information. In this privacy policy, we explain what personal information we collect, how we use this information, with whom we share it, and what rights you have in relation to your information.
1. Collected information
When you visit our store, we may collect certain personal information from you, including, but not limited to:
- Name, address and contact details (email address, telephone number, etc.).
- Payment information (credit card details, billing address, etc.).
- Information about your purchases and orders.
- Preferences and interests you have shared with us.
- Information you provide through customer service interactions, surveys or promotions.
2. Use of your data
We use your personal data for the following purposes:
- Processing and completing your purchases and orders.
- Providing customer service and support.
- Improving and personalizing your shopping experience.
- Informing you about offers, promotions, and newsletters for which you have signed up.
- Conducting market research and analysis to improve our services.
- Complying with legal obligations and enforcing our policies.
3. Cookies
We collect data for research purposes to better understand our customers and tailor our services accordingly. This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to https://ethereal-london.com/ or the secure servers of a third party. We use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. We are using cookie banner on our website where you can choose which cookies we are collecting.
4. Disabling cookies
Most browsers are set to accept cookies by default, but you can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services on our and other websites may not function properly if cookies are disabled in your browser.
You may select particular cookies settings using our cookie banner, which appears when you enter our website for the first time.
5. Data sharing
We will not sell, rent or otherwise make your personal information commercially available to third parties. However, we may share your information with trusted third parties who assist us in conducting our business, such as payment processors, shipping companies and IT service providers. These third parties are contractually obligated to maintain the confidentiality of your information.
We may also disclose personal information if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our users.
6. Data security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or manipulation. Despite our efforts, we cannot provide an absolute guarantee for the security of your data.
7. Your rights
You have certain rights in relation to your personal data. These include:
- The right to request access to the personal data we hold about you.
- The right to correct incorrect or incomplete data.
- The right to withdraw your consent to data processing at any time (where applicable).
- The right to object to certain processing, such as direct marketing.
- The right to have your data erased in certain circumstances.
- The right to request data restriction in certain situations.
If you wish to exercise any of these rights or have any questions about our privacy policy, please contact us using the contact details below.
8. Changes to the Privacy Policy
We reserve the right to change this privacy policy at any time. Any changes will be posted on this page and the date of the last update will be updated at the top of the page. We encourage you to check this page periodically for any changes.
9. Contact
Ethereal London is operated by PJ Media Agency registered in Belgium, the company number is 0795230843 and the VAT ID is BE0795230843.
Address
Trinellestraat 20
Riemst 3770
How can you contact us?
- Tel: +447451293155
- Email: service@ethereal-london.com